When Will AI Replace Agents de voyages ?

AI is set to automate about 60% of travel agent tasks by 2028. Entry-level agents focused on simple bookings and package tours face displacement as early as 2024.

Online travel agencies and AI platforms are already automating itinerary planning, price comparison, and booking confirmation. This early wave impacts transactional roles significantly.

More complex roles, like specialized agents for luxury travel or multi-destination itineraries, can extend their careers to 2034. This mid-wave transformation requires adaptation and skill development.

Entry-level travel agents primarily handling simple bookings and package tours are most at risk of displacement. Their core functions are highly susceptible to AI automation.

Specialized agents focusing on luxury travel, complex multi-destination itineraries, and corporate clients are better positioned. These roles require human judgment and relationship management.

By developing expertise in niche markets and AI-assisted service delivery, specialized agents can extend their careers. The profession is shifting towards high-touch consulting for complex travel needs.

To thrive, pivot towards specialized services. Focus on niche markets where human judgment and relationship management are crucial. This is your primary survival strategy.

Master AI booking tools and platforms like Booking.com, Expedia, and emerging AI solutions. Integrating these tools into your service delivery is key to staying relevant.

Build expertise in underserved segments of the travel market. Focus on complex itineraries and personalized consulting, leveraging AI to enhance your offerings.