The AI Impact Timeline: What to Expect
AI's influence on dispensing opticians will unfold in distinct phases. By 2028, anticipate approximately 45% of tasks to be automated. This transformation is already underway, with routine measurement tasks like pupillary distance and frame sizing, alongside lens verification, increasingly managed by automated kiosks and AI-powered applications. Online retailers are also significantly disrupting traditional brick-and-mortar dispensing models.
The early wave of impact, beginning as soon as 2026, will primarily affect junior opticians in chain stores who perform foundational tasks such as basic measurements and fitting. As we move towards mid-stage automation, more complex verification and fitting processes will be integrated.
However, experienced opticians specializing in intricate prescriptions, including high myopia and progressive lenses, as well as pediatric fitting and personalized consultations, will remain in high demand through 2030 and beyond. This indicates a mid-wave transformation that enhances rather than replaces specialized human expertise.