The AI Impact Timeline: What to Expect
The automation of insurance underwriting tasks is accelerating, with significant impacts expected across different roles. By 2028, approximately 55% of all tasks will be handled by AI. This transformation is already underway, with platforms like Lemonade and Hippo demonstrating rapid processing capabilities.
The early wave of impact, starting as soon as 2026, will primarily affect junior underwriters. Those handling standardized policies such as auto, homeowners, and small commercial insurance are most vulnerable to displacement as AI systems efficiently manage these predictable tasks.
The mid-wave transformation will see broader adoption and deeper integration of AI. While junior roles face earlier disruption, senior underwriters specializing in complex commercial lines, niche insurances like cyber and D&O, and large account management can see their careers extend to 2030 and beyond with strategic adaptation.